Can I restart or reset the iPhone?
ALI Remote · Help Center
Not directly - you can request a restart/reset, as the process requires physical follow-up on our side to ensure the iPhone reconnects properly and comes back into ALI.
So please message support before restarting and we'll coordinate it so you don't lose time.
Contact support via our Telegram support.
Once done, we'll reconfigure it and put it back into ALI as fast as possible.
More in Frequently Asked Questions
Can I migrate my current Instagram accounts to ALI iPhones?
Yes - migrating existing accounts to ALI iPhones. Read the guide
What should I do if internet is not working on iPhones?
Quick fix when an iPhone has no internet. Read the guide
Can I use TikTok and Instagram on the same iPhone?
Possible, but a dedicated iPhone per platform is recommended. Read the guide
How should I send content to the ALI iPhones?
Use ALI's Media vault to transfer content. Read the guide
My iPhone screen is constantly closing
Adjust auto-lock / display settings to stop the screen closing. Read the guide
Should I create my own Apple Account?
Yes - use your own Apple Account for the cleanest setup. Read the guide
Can I use ALI on any device?
Any device with a browser can control your iPhones. Read the guide
What iPhones is ALI using?
Mostly iPhone SE (3rd generation, 2022). Read the guide
Can I update the iOS?
Yes - iOS updates are handled by support. Read the guide