My iPhone screen is constantly closing

ALI Remote · Help Center

This is usually related to display auto-lock optimization settings.

ALI iPhones are configured for:

  • stability
  • reduced overheating
  • smoother remote control

Sometimes that means the screen behavior needs adjusting depending on your workflow.

Solution: follow our quick fix guide Here.

If it keeps happening after the steps, message support and we'll fix it.

More in Frequently Asked Questions

Can I migrate my current Instagram accounts to ALI iPhones?

Yes - migrating existing accounts to ALI iPhones. Read the guide

What should I do if internet is not working on iPhones?

Quick fix when an iPhone has no internet. Read the guide

Can I use TikTok and Instagram on the same iPhone?

Possible, but a dedicated iPhone per platform is recommended. Read the guide

How should I send content to the ALI iPhones?

Use ALI's Media vault to transfer content. Read the guide

Should I create my own Apple Account?

Yes - use your own Apple Account for the cleanest setup. Read the guide

Can I use ALI on any device?

Any device with a browser can control your iPhones. Read the guide

What iPhones is ALI using?

Mostly iPhone SE (3rd generation, 2022). Read the guide

Can I restart or reset the iPhone?

Request a restart/reset through support - it needs physical follow-up. Read the guide

Can I update the iOS?

Yes - iOS updates are handled by support. Read the guide